Company Profile: - UNICORN DenMart Limited – is a 27 years old progressive group, recognized as the pioneer and well-established name in Indian market place offers widest range of International Dental Equipment’s with global standards.
Job Role: - Must possess good communication skills and should be a good communicator to handle the outbound calls to attract potential customers by answering product and service questions, process orders, prepare correspondence and fulfil customer needs to ensure customer satisfaction.
B TECH FRESHER OR
EXP IN CUSTOMER SERVICE
NO TARGET
NO SALES TARGET,
Educational Qualification Required: - Graduate in any stream. B.Tech and MBA are preferred. Job Description: - • Responsible for maintaining relationships with existing customers & users. • Responsible for effectively handling the existing customer enquiries and developing new business. • Responsible for calling to the existing customers. • Must be proficient in handling customer issues. • Must have a customer centric approach. • Responsible for generating sales and initiating AMC/CMC. • Liaison & communicate with existing customers regarding the service issue or any other concern related to the product. • Proficient in handling customer queries and concerns. • Helped customers in clearing their queries through call and email. • Conversation with customers regarding any issue or concern. • Provide feedback to the Team Leader.
Skillsets Required: - • Eye for detail to understand customer query and to pitch new products as per his needs. • Good knowledge of MS Office (Excel, Word and PowerPoint)
Regards,
Unicorn HR
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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